There are many psychological and environmental influences that determine how an individual responds to a crisis. In the workplace powerful persuaders include: 1) the level of initiative allowed by the immediate supervisor and 2) the prevailing attitude of the employer regarding the outcome of previous crises.
As we get ready to start the New Year, most people are talking about new beginnings. I’d like to take a back door approach and talk about crises. Why? Because new beginnings can summon up a lot of crises in our lives!
How do most people deal with a crisis? The best approach, of course, is to cope effectively and to learn from the experience. This requires learning and using your crisis skills, of course, and we will be discussing these skills later.